About Us

Welcome to Kacob, your destination for timeless and modern men's shoes, made for men who value quality and comfort.

Our Story

Kacob was born from a passion for men's fashion. We believe every man deserves a shoe collection he can rely on, no matter the occasion.

From the office to weekends, from casual outings to a night out, our range is built to move with you through every part of your day. We focus on classic leather shoes and modern sneakers, chosen for their style, comfort and versatility.

Every model in our collection is selected with care, so you always have the right pair for the moment, whether you're dressing up or keeping things relaxed.

Our Philosophy

At Kacob, we're inspired by the pace of modern life. We believe style shouldn't be complicated. We focus on clean lines, timeless colours and fits that work with you, not against you. To us, a good pair of shoes is more than an accessory. It's something that lets you move through your day with confidence, whether you're at the office, out with friends, or dressed up for the evening.

Our Collection

Our collection is carefully curated to match the rhythm of your day. We focus on pieces that are easy to combine and easy to rely on. From classic leather shoes to modern sneakers, we choose versatile models that form the foundation of your personal style.

Who We Are

Kacob is a small team that personally takes care of every aspect of the store. We're not a mass producer. Instead, we select models that meet our high standards for design and quality. We operate on a scale that allows us to stay personally connected with our customers and truly listen to what you need.

Our Approach to Customers

Your satisfaction is our priority. At Kacob, we focus on clear communication, fast order processing and full transparency. We offer free delivery across the UK and 30 days for easy returns. If you have questions about sizing or fit, our team is always ready to help.

Contact Details

If you have any questions or just want to get in touch, feel free to reach out to us via:

  • Store name: Kacob
  • Address: Taszarowo 65, Wągrowiec 62-100, Poland
  • Email: info@kacob.com
  • Phone number: +48732143402

Customer Service (Opening Hours):

  • Monday – Friday: 09:00 – 18:00 (GMT+1)
  • Saturday and Sunday: 10:00 – 16:00 (GMT+1)

Frequently asked questions
What is Kacob?

Kacob is a men’s footwear brand focused on clean design and timeless style. Our collections are shaped by classic British influences and designed for everyday and formal wear, with an emphasis on consistency and ease.
Do you offer free shipping?

Yes. We offer free standard shipping within the United Kingdom on all orders, with no minimum purchase required.
How long does delivery take?

Orders typically arrive within 4–7 business days (Monday to Friday) after dispatch. You’ll receive a tracking link as soon as your order is on its way.
Do you ship internationally?

At this time, we ship within the United Kingdom only. This allows us to maintain clear delivery timelines and reliable service.
How long do refunds take?

Once your return is received and approved, refunds are processed within 10 business days. Please allow additional time for your bank to reflect the credit
Can I exchange an item?

Yes. If you’d like a different size or style, simply mention this in your return email and we’ll assist you.
What payment methods do you accept?

We accept Visa, Mastercard, Maestro, American Express, Apple Pay, and Google Pay. All payments are securely encrypted and processed.
Is my personal and payment information safe?

Yes. Kacob uses secure checkout technology and does not store payment details. Your information remains private and protected.
I didn’t receive my order what should I do?

Please check your tracking link first. If more than 8 business days have passed since dispatch and your order hasn’t arrived, contact us at info@kacob.com and we’ll investigate.
Can I update or cancel my order?

If your order has not yet shipped, we may be able to make changes. Contact us as soon as possible after placing your order.
Still need help?

We’re here to assist. Reach out to us anytime at info@kacob.com and we’ll be happy to help.